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Closing the Feedback Loop

All too often, in order to fulfil their Performance Management role, managers focus on collecting and reviewing KPIs and other measurements of what has happened. If they focus purely on this, they are completely missing a key element of what will help them deliver their role of managing future risk.


This short article shows what else they need to review and, very importantly, how they need to make sure the people they manage know what this all means for their everyday jobs.

To access the White Paper click here